Distribution Solutions

Durbin operates its UK distribution services from a modern state-of-the-art GDP distribution facility, located in Hayes, UK.
This MHRA licensed facility is a multi temperature controlled warehouse for the storage of ambient, Cold Chain and Frozen medicines.

Working with us

Durbin is proud to hold the highest reputation within the UK Life Sciences industry.

We provide comprehensive and professional support services across four strategic areas:

  • Pre-wholesale
  • Wholesale
  • Bespoke distribution
  • Third-party logistics model (3PL)

Durbin’s core function is the warehousing and distribution of pharmaceutical and healthcare products. We continue to attract key clients, based on a comprehensive suite of upstream value-added solutions, the benefits of our downstream relationships, and by exploiting our new facilities.

We have warehouse and storage expertise for the following:

  • Temperature controlled warehouse 15° to 25°C
  • Cold chain warehouse 2° to 8°C
  • Frozen storage conditions -20°C
  • Controlled drug handling

We are UK specialist distribution providers, including:

  • NHS supply chain
  • Wholesale and speciality distribution
  • Hospitals
  • Pharmacies
  • Homecare providers

Get in touch

Contact us for further information about our Distribution Solution services.

OnDemand@durbinglobal.com

Market experts

Our primary goal is customer satisfaction. Durbin is led by a highly experienced team who embrace the needs of our partners and excel in meeting their objectives.

Our IT infrastructure enables Durbin to provide the essential innovative link between manufacturers and healthcare professionals. Our digital capabilities allow us to enhance the service offering for both Healthcare Professionals and manufacturers.

We have the expertise, the market knowledge and the access to innovation that allows us to act as the trusted partner of choice across the entire supply chain for the pharmaceutical, biotechnology and healthcare industry in Ireland.

Market experts

Our primary goal is customer satisfaction. Durbin is led by a highly experienced team who embrace the needs of our partners and excel in meeting their objectives.

The Uniphar Group have invested in an improved IT platform to enable Durbin to continue to provide that essential innovative link between manufacturers and healthcare professionals. By committing to continually optimise the technology that is available to us, we can maintain our market leading position.

We have the expertise, the market knowledge and the access to innovation that allows us to act as the trusted partner of choice across the entire supply chain for the pharmaceutical, biotechnology and healthcare industry in Ireland.

Lifecycle – Reception to Distribution

Inbound
Storage
Pick & Pack
Logistics

Inbound

  • Temperature logger retrieval and data extraction
  • Temperature journey data reported back to client
  • Non-conformances tracked using electronic Quality Management System (eQMS)
  • Inbound dock to stock SLA of 24 hours
  • Robust falsified checks to ward against counterfeit products

Storage

  • Storage conditions to support ambient, cold chain and frozen product temperature requirements
  • Pharmaceutical grade cold room
  • All areas have access to control mechanisms in place
  • Batch tracking functionality
  • Real-time track and trace of all SKUs
  • Full product audit trail, and Quality governance covering release, recall and expiry
  • Pick, pack and ship: end-to-end control
  • Fully secured distribution facility with access control

Pick & pack

  • Peer check system to verify accuracy of all orders
  • Orders picked in accordance with FEFO rule
  • Expired stock management
  • System driven pick path optimisation
  • 99.9% pick accuracy using barcode technology
  • Real-time throughput targets and inventory levels

Logistics

  • First-class Global distribution facilities
  • Dedicated team arranging imports, exports and domestic shipments
  • Supply direct to hospitals, clinics and patients
  • Integrated Transport Management System (TMS)
  • Bespoke distribution, prioritising the needs of patients
  • Fully tracked and traceable distribution
Inbound
Storage
Pick & Pack
Logistics

Inbound

  • Temperature logger retrieval and data extraction
  • Temperature journey data reported back to client
  • Non-conformances tracked using electronic Quality Management System (eQMS)
  • Inbound dock to stock SLA of 24 hours
  • Robust falsified checks to ward against counterfeit products

Storage

  • Storage conditions to support ambient, cold chain and frozen product temperature requirements
  • Pharmaceutical grade cold room
  • All areas have access to control mechanisms in place
  • Batch tracking functionality
  • Real-time track and trace of all SKUs
  • Full product audit trail, and Quality governance covering release, recall and expiry
  • Pick, pack and ship: end-to-end control
  • Fully secured distribution facility with access control

Pick & pack

  • Peer check system to verify accuracy of all orders
  • Orders picked in accordance with FEFO rule
  • Expired stock management
  • System driven pick path optimisation
  • 99.9% pick accuracy using barcode technology
  • Real-time throughput targets and inventory levels

Logistics

  • First-class Global distribution facilities
  • Dedicated team arranging imports, exports and domestic shipments
  • Supply direct to hospitals, clinics and patients
  • Integrated Transport Management System (TMS)
  • Bespoke distribution, prioritising the needs of patients
  • Fully tracked and traceable distribution

UK-Wide Coverage

Proven established distribution capability

  • Full UK coverage using approved partners
  • Next day reach into Northern Ireland/Northern Scotland
  • Full Transport Management system for efficiency

Direct links to NHS

  • Established trusted relationships
  • All NHS Hubs and Blue Diamond services covered
  • Audited and approved by the NHS

Next day delivery

  • Established proven partners
  • Validated couriers
  • Temperature controlled if required

Contact us →

Next day delivery

  • Established proven partners
  • Validated couriers
  • Temperature controlled if required

Contact us →

Outstanding Operations

Dock to stock

Measure of duration between goods receipt to availability for despatch

Inventory management

Inventory management and demand forecasting

Pick accuracy

Orders picked and verified accurate prior to shipment

Delivery accuracy

Percentage of orders delivered accurately

On time, in full

Percentage of orders delivered with accurate quantity and on time

Quality Assurance

Quality is an integral part of our service provision.

The harmonization of the approach to quality is embedded across our business from both GDP and GMP perspective. Our quality function is underpinned by our GxP electronic quality management system which allows the company to put Quality at the centre of what we do and assuring that Durbin has best-in-class comprehensive quality and compliance systems to meet business needs.